How I used Chat GPT to save time researching customers
A practical application of using Chat GPT to spend less time synthesizing insights from customer research
Shavin Peiries
Shavin Peiries is a writer, designer, and engineer. He writes a newsletter that focuses on guiding founders to validate their ideas fast using audience research.
The Difference Between User, Buyer, and Customer Explained
When designing a product, it can be confusing to know who your users, buyers and customers are. To break it down for you... The user is the person who uses your product to make progress. But they're not necessarily the ones paying for it. The buyer is the
How to Design Your Own Component Library Without Spending $$$ on Courses
Learn how to design your own component library without spending money on a course and use a design kit like Untitled UI to learn the fundamentals.
How do you break into a UI/UX design role even during a layoff period?
Learn what UI/UX design recruiters are looking for when evaluating portfolios and what you can do to start learning
How do you recruit B2B research prospects when you don't know them beforehand?
Learn how you can get in touch with your future customers when you don't know them
Do's and don'ts, Validating Statements & Process related questions to get people talking
Guard rails for a customer research conversation. Keep these in mind before doing a research call with a customer.
What are the principles of a JTBD interview?
Guardrails to safely keep you on the right path during a customer interview taken directly from Bob Moesta's book Demand Side Sales
The opportunity cost of "we've added it to the backlog!"
Let's imagine a customer has requested you to build super-fine role-based permissions into your app. You know that building it would mean that it causes more issues than it fixes or at least that's what it feels like from the sound of the request. How do
How do you convert a Job Story into a Problem Statement/HMW when ideating?
How might we connect job stories to how might we notes and an example of it's application.
How Intercom designs valuable features with Job Stories
When you've got a good grasp of a customer's Job to be Done (JTBD), what are the next steps to craft a solution? There's a lot of advice on how to conduct your own JTBD-style interviews, cluster the data, and synthesize the findings. It&
How do you get stakeholders to buy into variable scope product pitches?
When you're starting to adopt Shape Up [https://basecamp.com/shapeup/] at your company it's common to feel like the concept of fixed time and variable scope [https://basecamp.com/shapeup/1.2-chapter-03#fixed-time-variable-scope] is daunting to both stakeholders/leadership and builders: * Stakeholders are unsettled by
What's the meaning of HMW
Explore 'How Might We' (HMW) methodology in product management. Learn to convert problems into opportunities, enhance team collaboration, and devise practical solutions. Master crafting effective HMW notes with examples from Uber, Bumble, and Salesforce.