Best hits

Here, you'll find the most popular articles among readers.

These posts dive into everything from leveraging AI in customer research to product growth strategies. Whether you're here to improve your customer insights or hone in on building successful products, these are my can't-miss highlights.

ChatGPT Customer Research

Explore how AI can help you save time on customer research. My best performing article. It was featured on buildspace too.

The User, The Buyer, and The Customer Explained

Builders often confuse these three. Understand the actual differences between users, buyers, and customers—and how aligning your product strategy to their needs can lead to better outcomes.

Bare Minimum Feature

Here you'll learn how to build successful products by focusing on just the essential features. Made it to the hackernews front page too.

How to Make Your Product Spread to New Networks—Without Changing What Makes It Great

Learn how to grow your product’s reach into new markets, while keeping what made it great intact.

Your Customers’ Truth Is on Capterra

Get a deeper understanding of what your customers love (or hate) about your product (or competitors) without talking to them.

My Brain Was Making Pain Points Way Too Complicated Until This Clicked

Aren't problems and pain points the same thing? Discover how I learned that they're actually not.

Notes on Demand-Side Sales

These are my notes from Bob Moesta's legendary book Demand Side Sales. Highly recommended read for unconventional product wisdom.

More to come

Feel free to browse these articles and find the one that resonates best with you. I proxy whether my writing would be useful to a younger version of myself. So, I tend to keep things educational.

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