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Scratch their itch

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Scratch their itch

A four-part guide to finding problems your customers will pay you to solve.

Each part builds on the previous one, taking you from initial research to validation.

The Series

Part 1: Finding Real Customer Problems in the Wild

Learn how to discover where your potential customers are already having authentic conversations about their problems.

  • Map Reddit's hidden network of customer conversations
  • Turn Slack communities into real-time research channels
  • Mine LinkedIn comments for unfiltered feedback

Part 2: Finding "Shut Up and Take My Money" Problems

Discover how to identify problems people would actually pay to solve, using Reddit's hidden signals.

  • Find real pain in 30 minutes using Reddit Question Search
  • Identify clear signals that you've found a burning problem
  • Test your findings across multiple communities

Part 3: Analyzing Your Audience

A step-by-step framework for extracting deep customer insights from Reddit conversations.

  • Extract six key types of customer insights
  • Map customer context and pain points
  • Understand what drives customer decisions

Part 4: The Tech Founder's Guide to Selling Before Building

Learn how to validate your solution and get customers excited before writing a single line of code.

  • Create targeted offers for different segments
  • Build effective waitlist landing pages
  • Test your offer using both paid and organic traffic

Start with Part 1 and work your way through - each guide builds on the insights from the previous one.