Design - Shavin Peiries

How do you design valuable features with Job Stories? An example from Intercom

When you've got a good grasp of a customer's Job to be Done (JTBD), what are the next steps to craft a solution? There's a lot of advice on how to conduct your own JTBD-style interviews, cluster the data, and synthesize the findings. It's common to reach a point where

Design

How do you craft a good problem statement/HMW note?

How Might We notes (HMWs) are a great way to reframe challenges as opportunities in the form of questions. When faced with a design challenge, it's important to consider a variety of options early on rather than limiting yourself to a few viable options. In Design Thinking, this process is

Design

How do you build a bare minimum feature?

Have you ever felt it was difficult to ship on time? Isn't it true that understanding what works is nearly impossible without having to build and ship different solutions to understand which one works? Is there any better advice than to "ship it before you're ready" in order to learn

Design

Helping independent creators to practice writing on Twitter with Idea Bakery

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Designing a conversational medicine ordering experience for customers with non-communicable diseases at Healthnet

To read the rest of this case study, get in touch. To read more case studies have a look at my portfolio.

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Increasing customer acquisitions through Hunter's blog

Hunter.io lets you find professional email addresses in seconds and connect with the people that matter for your business. I noticed that the founders of Hunter.io mentioned that they wanted to add search functionality to their Ghost blog when I applied. This document proposed some experiments to add

Design

Feature Pitch to improve the publishing workflow of the Ghost Editor

Ghost.org is a non-profit organisation building open source technology for journalism. It's what this website is using to host the words you're reading. While using this product is a pleasure, I continuously encountered a problem with the publishing workflow once I was done writing a post. As a result,

Design

The four forces model - how customers justify purchases

Behavioural change has to happen for a reason. So there needs to be a causal set of events that drive the customer towards making a switch. Customers switch with the expectation that they'll get their job done better than the way the previous solution did it before. For this purpose,

Design

How do you choose what features to build?

I soft-launched Idea Bakery with a login flow that included a username and password. The intention of the app was to be used by independent creators who use Twitter. The starting point of this app was a little convoluted in hindsight. I had used the base of it from a

Design

Figuring out the problem before jumping into solutions

My last blog post was about the steps to overcoming challenges and exploring ideas. In short, the premise of the post is to define the problem, look for inspiration and remix it to come up with a novel solution. When I posted it on Twitter I got this reply from

Design

3 steps to overcoming challenges and exploring breakthrough ideas

If you have come across a daunting challenge and you feel stuck on how to go about it fret not. All you need is a couple of design thinking exercises to blast through those creative blocks and into the realm of creative confidence. The below steps is what I use

Design

Designing & Executing a Product Hunt Meetup

Originally posted on Medium Feb 7, 2020 (pre-corona) When the Product Hunt team put a tweet out calling for hosts in cities to host their Global Meetup we jumped at the opportunity. Having conducted multiple workshops for the design community in Sri Lanka with the Very Bad Wizards (a product